Graham Smith
Wellness and
Therapy
Terms & Conditions
A legal disclaimer
Effective Date: February 1, 2026
These Terms and Conditions govern your use of the website operated by Graham Smith Wellness and Therapy. By accessing or using this website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this website.
1. Purpose of This Website
This website is provided for:
- General information about counselling and therapy services
- Scheduling appointments
- Secure communication related to services
- Educational content related to mental health and wellbeing
This website does not provide emergency or crisis services.
2. No Therapeutic Relationship via Website
Use of this website, including submitting contact forms or emails, does not establish a counsellor-client or therapeutic relationship.
A therapeutic relationship is established only after:
- An intake process is completed
- Informed consent is signed
- Counselling services formally begin
3. Not a Substitute for Emergency Care
If you are experiencing a mental health emergency or are at risk of harm:
- Call 911
- Contact local emergency services
- In British Columbia, call Crisis Centre BC at 1-800-784-2433 or 988
Do not rely on this website for urgent or emergency support.
4. Eligibility
You must be at least 16 years old, or have parental or guardian consent, to use this website or request counselling services unless otherwise stated.
5. Accuracy of Information
Information on this website is provided for general informational purposes only. While we strive for accuracy, we make no guarantees regarding completeness or applicability to your personal situation.
6. Appointments and Payments
Appointments, fees, cancellation policies, and payment terms are provided separately as part of the intake and informed consent process.
Missed appointments or late cancellations may be subject to fees as outlined in your service agreement.
7. Confidentiality and Privacy
Personal information is handled in accordance with:
- Our Privacy Policy
- The Personal Information Protection Act (PIPA) of British Columbia
- Professional counselling ethical standards
8. Use of Website Content
All website content, including text, graphics, logos, and materials, is the property of Graham Smith Wellness and Therapy unless otherwise stated.
Content may be viewed or printed for personal, non-commercial use only. Reproduction or distribution without written permission is prohibited.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.
10. Limitation of Liability
To the fullest extent permitted by law, Graham Smith Wellness and Therapy is not liable for any damages arising from the use or inability to use this website or reliance on its content.
11. Indemnification
You agree to indemnify and hold harmless Graham Smith Wellness and Therapy from any claims, damages, or liabilities arising from misuse of this website or violation of these Terms.
12. Changes to These Terms
These Terms may be updated from time to time. The current version will be posted on this website with the effective date. Continued use of the website constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.
14. Contact Information
If you have questions about these Terms and Conditions, please contact:
Graham Smith
Graham Smith Wellness and Therapy
1644 Grand Blvd E
North Vancouver, BC V7L 3Y1
Phone: 306-361-0805